Crystal Anderson MacLeod is licensed and certified by the Protocol School of Washington, the only nationally accredited educational institution in North America to provide international protocol, cross-cultural awareness, business etiquette, and image training that prepares professionals with the critical behaviours necessary to build lasting business relationships.
In the competitive atmosphere of the business world, etiquette skills are a must. Whether you are conducting business abroad or entertaining clients in your own country, Dine like a Diplomat and How to Outclass the Competition are designed to provide expertise in business etiquette and protocol to tip the scales in your favor. In our rapidly expanding global economy the negotiating process doesn’t end when you leave the office; it has only just begun.
This is a hands-on dining experience where we will walk through the entire process of dining with confidence and elegance. From greeting your guest to extending a proper toast, the goal of this tutorial is to learn the “do’s and don’ts” of dining in a fun and interactive atmosphere.
Areas covered include:
This seminar is designed as a customizable experience for large groups or individuals, and will provide you with the etiquette and protocol intelligence that will distinguish you from the crowd. You will learn the tools necessary to conduct business in a professional manner so you can concentrate on the task at hand.
Introductions and First Impressions
eEtiquette – electronic communication
Crystal is a very knowledgeable and engaging speaker. Her etiquette training adds a unique, interactive component to our program. It keeps delegates interested in what they are learning with hands-on practice in the moment, and provokes their curiosity in the subject-matter. They ask so many good questions during her presentation and Crystal has professional advice for them to consider employing. Finally, she brings it altogether by sharing real-life stories and examples of her experience learning and perfecting her craft.
Ellen Greuter, Grower Relations Manager at SaskCanola
“Crystal is a delight and her presentation was informative, captivating, fun and engaging. Our guests were made to feel at ease and all questions – regardless of the nature – were answered. After the presentation, we all felt like we truly could ‘dine like a diplomat!’”
-Joan Fior, Director of Sales at the Delta Bessborough Hotel